Email Helpline Number respects and values your relationships with us and hopes that will make a fair use of our services. We will do our best to always be up to your expectations and help you with problems that you might face with your computer. You must use our services just for the computers that you have got registered with us and not for unregistered computers. You ought to not use our service for others like your relatives and friends.
Email Helpline Number has all the rights to bar your services if we have a tendency to feel that your calls to us our by choice done just for worrisome and harassing our workers. You may not be refunded in any of such intentional misconducts. You may not use any or all parts of our web site, won't try and hack our servers, data, email ids or do something that might end in damaging our image.
Unless you consent, Email Helpline Number will never share the personal information you provide to us except as described below.
Email Helpline Number may disclose your personal information to third parties under any of the following circumstances:
As might be required to fulfill orders, to lead billing/credit card, to give services, and for e-mail housing (as a result of employments officially depicted in this Privacy Statement).
As required by law (such as responding to a valid agency action, audit, warrant, or to prevent fraud).
Email helpline number make all possible try to give you with the ability to opt-in and opt-out of getting correspondences from Email technical support as well as its partners.
Email Helpline Number may send you emails about your data, about the technical services you have bought, to remind you about administrations (services) that are accessible, or because of your inquiries. Email Helpline Number may likewise send you email with data and additionally extraordinary offers about items and administrations that might hold any importance with you, except if you demonstrate that you would prefer not to get them. What's more, with your consent, our business accomplices may send you such data.
Payment Information: We will need user credit card or debit card details at the time of take/buy of our services, to make easier transactions online or on phone, whichever way the user chooses the transaction to take place. Email helpline number will use third party payment processing and payment gateways to verify user credit or debit card deatils, and to process the transaction.
Technical Information: Email helpline number may approach the user for the technical details related to the computer, so that we can fix technical issues that exist or may emerge in your computer system anytime during the service period. This information may include:
Date of buy of the computer.
Make, type and model of computer hardware.
Software and hardware configured
Peripherals joined to the computer
What do we utilize your detail for?
To process transactions: We will request to users to give his/her required individual details that empower the users to purchase our services online. This detail is required to check and process exchanges through payment gateways and shipper account.
To send e-mails: We may utilize the email address given by the user, at the time of registration and buy of our services, to send to the user data and updates related to the order placed.
On the off chance that at all the user to subscribe to our newsletter services, we may likewise utilize the email address to send to user the company news, updates, items or service, promotional offers and other such data. Please note that the user can unsubscribe from receiving company newsletters anytime. If it's not too much trouble take note of that the client can withdraw from accepting organization pamphlets whenever. The directions to withdraw from bulletins are specified in detail toward the finish of each such email.
Use of Remote Access
Email Helpline Number gives online-based membership technical help, for which our experts would require access to and control of the supporter (client) computer system. We utilize software and instruments that empower us take control of user PC remotely. This procedure of remote access to the user PC permits us recognize and correct specialized issues without coming physically to determine specialized issues.
Email Helpline Number does not access to user PC without earlier assent. We likewise ask for users to stay show before the PC while our help specialists are settling specialized issues.
Our email helpline technicians are well trained to utilize remote access software. To keep way from any event of access to the user confidential details stored on computer or network, Email Helpline Number ensures limited access of the technicians to the data stored on the subscriber computer or network.
Tools Used To Diagnose Technical Problems
Some helpful data/information about user computer system and applications is gathered by utilizing online diagnostic tools. Email Helpline Number utilizes this accumulated data to analyze and fix technical issues in the user computer system. We don't gather and utilize any delicate data, such as history of websites visited, e-mail messages and addresses, passwords, profiles and so on.
Do we use any cookies?
Indeed. Cookies are sections of data that are put away on the email users hard drive by the browser. Keeping a track on cookies, empower us to know the user details and inclinations. We may utilize cookies to give you specialized help on our website while you interface with our specialized help group. Notwithstanding, the users can change the browser in the event that he/she favors not to store the data.
Do we record help sessions?
Email Helpline Number may track and record offline and online help sessions between email users and technicians to enhance its services. These records will be utilized to upgrade our help information base, enhance our support services and company internal research purposes.
Email Helpline number may utilize IP addresses of the supporters of its administrations. It might help us in following client development, deal with the website, break down patterns and gather statistic data for aggregate utilize.